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Returns

At this time, we do not offer exchanges.

If you'd like to return your items, please send them to:

ACTA Returns

1017 West 600 North, Ste 1

Ogden, UT 84404

Be sure to include the completed return form (download here) inside your package.

Before sending, please ensure the items:

  1. Are free of makeup, deodorant, animal hair, etc.

  2. Are being returned within 30 days of delivery

  3. Have tags attached

  4. Have not been washed or worn


Returns that do not meet these conditions—especially those with makeup, deodorant, or animal hair—will not be accepted.


If you have any questions, feel free to email us at: ambassadors@thehydrojug.com


Last Chance items are FINAL SALE and NOT eligible for returns.